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Store guide · read 9 November 2026

# 6thStreet KSA: Delivery, Returns, Payment & Support

What are 6thStreet's delivery and returns terms in KSA?

Delivery is free from SAR 100. Returns are accepted within 14 days.

| Free delivery from | SAR 100 |
| --- | --- |
| Delivery fee below that | Not published |
| Return window | 14 days |
| Free returns | With conditions |
| Cash on delivery | Yes, fee SAR 30 |
| Tabby | Yes |
| Tamara | Yes |
| mada | Not published |
| Apple Pay | Yes |
| STC Pay / STC Bank | Not published |
| Rebrand | en-sa.6thstreet.com now redirects to en-sa.aivi.com; the store trades as AIVI (previously 6thStreet). |
| Delivery | Free delivery from SAR 100. Below that the FAQ gives SAR 10 while the shipping summary on the same page gives SAR 9. Delivery takes 5-7 days. |
| Cash on delivery | Cash on delivery carries a SAR 30 fee. |
| Returns | Return requests within 14 days of delivery; free for eligible unused items with tags and invoice. |
| Exchanges | Exchange only for the same item in another size or colour at equal value; items from international partners can be returned but not exchanged. |
| Payment methods | Cards, Apple Pay, Tabby, Tamara and cash on delivery; mada and STC Pay are not named. |
| Customer service | Phone +97148142666 (shared for UAE, Saudi Arabia, Bahrain and Oman), 9 am-9 pm GST daily; email customercare@aivi.com. |

Read from 6thStreet's own Saudi pages on 9 November 2026. Main source: [en-sa.aivi.com/faq](https://en-sa.aivi.com/faq)

### Your rights when buying from 6thStreet in KSA

**VAT** Prices on the Saudi store are shown in SAR; the facts we read do not say how the 15% Saudi VAT is shown on the invoice, so check the order summary before paying. [Guide](https://ksa-voucher.com/en/help/vat-on-online-shopping/)

**Returns and cancelling** Saudi e-commerce law lets you cancel within 7 days of receiving an unused item, with listed exceptions, and cancel for a full refund if delivery is more than 15 days late. 6thStreet's published return window: 14 days. [Guide](https://ksa-voucher.com/en/help/return-and-cancellation-rights/)

**Cash on delivery** Available, fee SAR 30. [Guide](https://ksa-voucher.com/en/help/cash-on-delivery/)

**Delivery** Free from SAR 100; below that the store gives SAR 10 in its FAQ and SAR 9 in its shipping summary. Delivery takes 5 to 7 days. [National Address guide](https://ksa-voucher.com/en/help/national-address-and-delivery/)

**mada, Apple Pay, STC Pay** mada: not stated, Apple Pay: yes, STC Pay: not stated [Guide](https://ksa-voucher.com/en/help/mada-apple-pay-stc-pay/)

**Tabby and Tamara** Tabby and Tamara are both offered at checkout. The store does not publish separate eligibility terms for iqama holders, so the providers' own approval decides. [Who can use them](https://ksa-voucher.com/en/tabby-tamara/) · [Guide](https://ksa-voucher.com/en/help/tabby-and-tamara/)

**Is the store official?** We could not check the Saudi Business Center from outside KSA yet; you can search the store's name on the Center's platform yourself. [How to check](https://ksa-voucher.com/en/help/is-this-store-official/)

[Working 6thStreet promo codes](https://ksa-voucher.com/en/6thstreet-voucher-codes/)

Source: https://ksa-voucher.com/en/6thstreet-voucher-codes/help/