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Store guide · read 9 November 2026

# Almatar KSA: Payment, Cancelling & Support

How do you pay Almatar in KSA?

Almatar lists these payment methods: Tabby, Tamara. We found no others confirmed on its pages.

| Cash on delivery | Not published |
| --- | --- |
| Tabby | Yes |
| Tamara | Yes |
| mada | Not published |
| Apple Pay | Not published |
| STC Pay / STC Bank | Not published |
| Pay later | Interest-free instalments with Tabby, Tamara and MisPay on flights and hotels, chosen on the payment page; the provider approves the request and instalments cannot be combined with other offers or wallet points. |
| Customer service | Customer service 24/7 on +966 92 000 55 11. |
| Change and refund fees | Golden Guarantee add-on: cancel an international flight for any reason for SAR 15, at least 24 hours before departure; domestic flights get only the change service. The add-on fee and service fee are never refunded. |
| Refunds | Almatar acts as an intermediary: refunds follow the airline or hotel rules after their fees; Qitaf points used are returned as Almatar wallet points valid 12 months. |

Read from Almatar's own Saudi pages on 9 November 2026 (some from search previews, because the store blocks direct reading). Main source: [almatar.com/en/installments/](https://almatar.com/en/installments/) plus 3 more pages on the same site.

### Your rights when buying from Almatar in KSA

**VAT** Almatar does not publish a VAT breakdown; the payment page total is what any code percentage applies to. [Guide](https://ksa-voucher.com/en/help/vat-on-online-shopping/)

**Cancelling and refunds** Saudi e-commerce law lets you cancel a product purchase within 7 days of receiving it, and cancel if delivery is more than 15 days late. Bookings with Almatar follow the cancellation and refund terms it shows before you pay; read them before you confirm. [Guide](https://ksa-voucher.com/en/help/return-and-cancellation-rights/)

**Cash on delivery** Not stated by the store. [Guide](https://ksa-voucher.com/en/help/cash-on-delivery/)

**mada, Apple Pay, STC Pay** mada: not stated, Apple Pay: not stated, STC Pay: not stated [Guide](https://ksa-voucher.com/en/help/mada-apple-pay-stc-pay/)

**Tabby and Tamara** Tabby, Tamara and MisPay split flights and hotels into interest-free instalments subject to the provider's approval, but cannot be combined with codes or wallet points. [Who can use them](https://ksa-voucher.com/en/tabby-tamara/) · [Guide](https://ksa-voucher.com/en/help/tabby-and-tamara/)

**Is the store official?** We could not check the Saudi Business Center from outside KSA yet; you can search the store's name on the Center's platform yourself. [How to check](https://ksa-voucher.com/en/help/is-this-store-official/)

## Almatar codes and their status

- [MAT32](https://ksa-voucher.com/en/almatar-voucher-codes/mat32/): 7% off
- [ARB10H](https://ksa-voucher.com/en/almatar-voucher-codes/arb10h/): 10% off in the app
- [ARB5F](https://ksa-voucher.com/en/almatar-voucher-codes/arb5f/): 5% off in the app

[Working Almatar promo codes](https://ksa-voucher.com/en/almatar-voucher-codes/)

Source: https://ksa-voucher.com/en/almatar-voucher-codes/help/