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Store guide · read 9 November 2026

# Alsaif Gallery KSA: Delivery, Returns, Payment & Support

What are Alsaif Gallery's delivery and returns terms in KSA?

Delivery is free from SAR 399. Returns are accepted within 3 days.

| Free delivery from | SAR 399 |
| --- | --- |
| Delivery fee below that | Not published |
| Return window | 3 days |
| Free returns | Not published |
| Cash on delivery | Yes, fee SAR 28 |
| Tabby | Yes |
| Tamara | Yes |
| mada | Yes |
| Apple Pay | Yes |
| STC Pay / STC Bank | Not published |
| Free delivery | The Saudi store's shipping settings set free shipping at SAR 399; the shipping page says the cost is shown after ordering. |
| Delivery time | Site settings show about 2 days inside Riyadh and 5 days elsewhere; delivery reaches all regions of the Kingdom. |
| Cities served | Large items are not delivered to Hafar Al-Batin, Al Khafji, An Nuayriyah, Al Qurayyat, Turaif, or areas more than 50 km from city centres. |
| Return window | Returns within 3 days and exchanges within 7; discounted items can only be exchanged, within 7 working days at a branch. Used items are not accepted. |
| Damaged items | Damaged items: contact online customer service on WhatsApp 966920009017 within 7 days of receipt with photos or video; a courier collects the item. |
| Cash on delivery | Cash on delivery (Saudi Arabia only) costs SAR 28, non-refundable on returns; COD orders shipped outside Riyadh wait for WhatsApp confirmation. |
| Payment methods | mada, Visa, Mastercard, American Express (no card fee), Apple Pay, Tabby, Tamara (3 instalments), cash on delivery and Alsaif gift vouchers. Discounted items paid with Tabby or Tamara cannot be returned or exchanged. |

Read from Alsaif Gallery's own Saudi pages on 9 November 2026. Main source: [alsaifgallery.com/SA_ar](https://alsaifgallery.com/SA_ar) plus 3 more pages on the same site.

### Your rights when buying from Alsaif Gallery in KSA

**VAT** The shipping and payment pages we read do not break out VAT, so check the order summary for the final figure before paying. [Guide](https://ksa-voucher.com/en/help/vat-on-online-shopping/)

**Returns and cancelling** Saudi e-commerce law lets you cancel within 7 days of receiving an unused item, with listed exceptions, and cancel for a full refund if delivery is more than 15 days late. Alsaif Gallery's published return window: 3 days. [Guide](https://ksa-voucher.com/en/help/return-and-cancellation-rights/)

**Cash on delivery** Available, fee SAR 28. [Guide](https://ksa-voucher.com/en/help/cash-on-delivery/)

**Delivery** Free from SAR 399; about 2 days in Riyadh and 5 days elsewhere, with no large-item delivery to several northern towns or beyond 50 km from city centres. [National Address guide](https://ksa-voucher.com/en/help/national-address-and-delivery/)

**mada, Apple Pay, STC Pay** mada: yes, Apple Pay: yes, STC Pay: not stated [Guide](https://ksa-voucher.com/en/help/mada-apple-pay-stc-pay/)

**Tabby and Tamara** Tabby and Tamara are accepted, Tamara in 3 instalments, but discounted items paid this way cannot be returned or exchanged. [Who can use them](https://ksa-voucher.com/en/tabby-tamara/) · [Guide](https://ksa-voucher.com/en/help/tabby-and-tamara/)

**Is the store official?** We could not check the Saudi Business Center from outside KSA yet; you can search the store's name on the Center's platform yourself. [How to check](https://ksa-voucher.com/en/help/is-this-store-official/)

## Alsaif Gallery codes and their status

- [SG114](https://ksa-voucher.com/en/alsaif-gallery-voucher-codes/sg114/): 5% off
- [OCT10](https://ksa-voucher.com/en/alsaif-gallery-voucher-codes/oct10/): 10% off

[Working Alsaif Gallery promo codes](https://ksa-voucher.com/en/alsaif-gallery-voucher-codes/)

Source: https://ksa-voucher.com/en/alsaif-gallery-voucher-codes/help/