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Store guide · read 9 November 2026

# Carrefour KSA KSA: Delivery, Returns, Payment & Support

What are Carrefour KSA's delivery and returns terms in KSA?

Delivery is free from SAR 200, with a SAR 9 fee below that. No return window is published.

| Free delivery from | SAR 200 |
| --- | --- |
| Delivery fee below that | SAR 9 |
| Return window | Not published |
| Free returns | Not published |
| Cash on delivery | Yes, fee SAR 5 |
| Tabby | Not published |
| Tamara | Not published |
| mada | Not published |
| Apple Pay | Not published |
| STC Pay / STC Bank | Not published |
| Scheduled delivery | Scheduled grocery delivery: SAR 9 below SAR 200, free from SAR 200; minimum order SAR 100. |
| Rapid delivery | Rapid delivery: SAR 9 fee, minimum order SAR 75, delivered in about 30 minutes. |
| Marketplace fee | Items from third-party sellers: SAR 12 per seller per order. |
| Cash-on-delivery fee | Orders paid in cash on delivery carry SAR 5. |
| Customer service | Customer service 8004414446. |

Read from Carrefour KSA's own Saudi pages on 9 November 2026 (some from search previews, because the store blocks direct reading). Main source: [carrefourksa.com/mafsau/ar/helpcenter/topics/226-delivery-and-returns](https://www.carrefourksa.com/mafsau/ar/helpcenter/topics/226-delivery-and-returns?articleId=4421) plus 1 more page on the same site.

### Your rights when buying from Carrefour KSA in KSA

**VAT** Grocery prices in Saudi Arabia include 15% VAT, and a code is taken off the VAT-inclusive total shown in the basket. [Guide](https://ksa-voucher.com/en/help/vat-on-online-shopping/)

**Returns and cancelling** Saudi e-commerce law lets you cancel within 7 days of receiving an unused item, with listed exceptions, and cancel for a full refund if delivery is more than 15 days late. [Guide](https://ksa-voucher.com/en/help/return-and-cancellation-rights/)

**Cash on delivery** Available, fee SAR 5. [Guide](https://ksa-voucher.com/en/help/cash-on-delivery/)

**Delivery** Scheduled delivery costs SAR 9 below SAR 200 and is free from SAR 200 with a SAR 100 minimum; rapid delivery costs SAR 9 from a SAR 75 minimum and arrives in about 30 minutes. [National Address guide](https://ksa-voucher.com/en/help/national-address-and-delivery/)

**mada, Apple Pay, STC Pay** mada: not stated, Apple Pay: not stated, STC Pay: not stated [Guide](https://ksa-voucher.com/en/help/mada-apple-pay-stc-pay/)

**Tabby and Tamara** The store's pages we read do not say whether Tabby or Tamara is accepted online, so check the payment screen before relying on instalments. [Who can use them](https://ksa-voucher.com/en/tabby-tamara/) · [Guide](https://ksa-voucher.com/en/help/tabby-and-tamara/)

**Is the store official?** We could not check the Saudi Business Center from outside KSA yet; you can search the store's name on the Center's platform yourself. [How to check](https://ksa-voucher.com/en/help/is-this-store-official/)

[Working Carrefour KSA promo codes](https://ksa-voucher.com/en/carrefour-voucher-codes/)

Source: https://ksa-voucher.com/en/carrefour-voucher-codes/help/