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- Delivery and returns

Store guide · read 4 November 2026

# Dar Al Amirat KSA: Delivery, Returns, Payment & Support

What are Dar Al Amirat's delivery and returns terms in KSA?

The store publishes no free-delivery threshold. No return window is published.

| Free delivery from | Not published |
| --- | --- |
| Delivery fee below that | Not published |
| Return window | Not published |
| Free returns | No |
| Cash on delivery | Yes |
| Tabby | Not published |
| Tamara | Not published |
| mada | Not published |
| Apple Pay | Not published |
| STC Pay / STC Bank | Not published |
| Delivery time | Riyadh orders arrive the same day or within two working days; the rest of the Kingdom takes 2 to 6 working days. |
| Delivery hours | No shipping or delivery on weekends or official holidays. |
| Delivery | Home delivery covers the main cities; nearby villages collect the parcel from the courier's office. |
| Delivery fee | The delivery fee is shown at checkout; no single figure is published. |
| VAT and customs | Prices include VAT inside Saudi Arabia, and there is no customs charge on orders inside the Kingdom. |
| Customer service | Phone 920014688; email info@daralamirat.com. |
| Returns | A return can be requested within 7 days of the purchase day for an unused item in full packaging. SAR 25 is deducted for an undamaged care product and SAR 100 for salon furniture. |
| Non-returnable items | Makeup cannot be returned or exchanged. |
| Cancellation | Free cancellation within one hour of ordering; after that SAR 19 for an ordinary order and SAR 100 for salon furniture. Three missed delivery attempts also cost SAR 19 off the refund. |
| Damaged items | A fully damaged item is compensated with a store voucher valid for one month; shipping is refunded only when the whole order arrives damaged, after a check. |
| Pickup | Shops in six cities: Riyadh, Jeddah, Dammam, Khobar, Buraidah and Khamis Mushait; the online store covers the Kingdom. Salon-furniture delivery includes assembly only. |

Read from Dar Al Amirat's own Saudi pages on 4 November 2026. Main source: [daralamirat.com.sa/ar/delivery-information/page-1147830276](https://daralamirat.com.sa/ar/delivery-information/page-1147830276) plus 2 more pages on the same site.

### Your rights when buying from Dar Al Amirat in KSA

**VAT** Prices include VAT inside Saudi Arabia, where the rate is 15%. There is no customs charge on orders within the Kingdom. [Guide](https://ksa-voucher.com/en/help/vat-on-online-shopping/)

**Returns and cancelling** Saudi e-commerce law lets you cancel within 7 days of receiving an unused item, with listed exceptions, and cancel for a full refund if delivery is more than 15 days late. [Guide](https://ksa-voucher.com/en/help/return-and-cancellation-rights/)

**Cash on delivery** Available; the fee is not published. [Guide](https://ksa-voucher.com/en/help/cash-on-delivery/)

**Delivery** Riyadh: same day or within two working days. Other cities: 2 to 6 working days. No delivery on weekends or official holidays; the fee is shown at checkout. [National Address guide](https://ksa-voucher.com/en/help/national-address-and-delivery/)

**mada, Apple Pay, STC Pay** mada: not stated, Apple Pay: not stated, STC Pay: not stated [Guide](https://ksa-voucher.com/en/help/mada-apple-pay-stc-pay/)

**Tabby and Tamara** Whether Tabby or Tamara is offered is not stated in our data, and the same goes for mada, Apple Pay and STC Pay. Check the payment step. [Who can use them](https://ksa-voucher.com/en/tabby-tamara/) · [Guide](https://ksa-voucher.com/en/help/tabby-and-tamara/)

**Is the store official?** We could not check the Saudi Business Center from outside KSA yet; you can search the store's name on the Center's platform yourself. [How to check](https://ksa-voucher.com/en/help/is-this-store-official/)

## Dar Al Amirat codes and their status

- [DR12](https://ksa-voucher.com/en/dar-al-amirat-voucher-codes/dr12/): 3% off (max SAR 250)

[Working Dar Al Amirat promo codes](https://ksa-voucher.com/en/dar-al-amirat-voucher-codes/)

Source: https://ksa-voucher.com/en/dar-al-amirat-voucher-codes/help/