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Store guide · read 9 November 2026

# flyadeal KSA: Payment, Cancelling & Support

How do you pay flyadeal in KSA?

flyadeal lists these payment methods: mada, Apple Pay, Tamara. We found no others confirmed on its pages.

| Cash on delivery | Not published |
| --- | --- |
| Tabby | Not published |
| Tamara | Yes |
| mada | Yes |
| Apple Pay | Yes |
| STC Pay / STC Bank | Not published |
| Payment methods | Accepted at booking: credit card, mada, SADAD, Apple Pay, American Express and Tamara. Tabby is not in the list. |
| Change fee page | Date or time changes online up to 4 hours before departure. Fees are published per bundle (fly, fly+, flyMax) on this page; flyMax changes carry no fee, only any fare difference. |
| Refund policy | Every fare can be cancelled for a full refund within 24 hours of booking if departure is 7+ days away; otherwise fly+ and flyMax cancellations become flyadeal credit valid 3 months, under the conditions on this page. |
| Cfar | Cancel for Any Reason can only be added during booking, costs a non-refundable fee, cancels the whole booking, and must be used more than 24 hours before departure. |
| Promo scope | The hold-fare service (SAR 25-40 to lock a price for 24 hours) cannot be used with promotional fares or promo/discount codes. |
| Loyalty programme | Al Rajhi mokafaa points can pay for flights and extras (bags, seats, meals) on the flyadeal site and app, and points are earned on base fare excluding taxes. |
| Membership | Adeal Membership gives a fixed monthly round-trip price on domestic routes for 12 months (fly bundle only). |
| Customer service | Call 92000 0212 or +966 12 6539515, or the online form; X (Twitter) DMs during working hours. |

Read from flyadeal's own Saudi pages on 9 November 2026. Main source: [help.flyadeal.com/hc/en-us/articles/360022294214-I-am-facing-a-payment-issue](https://help.flyadeal.com/hc/en-us/articles/360022294214-I-am-facing-a-payment-issue) plus 6 more pages on the same site.

### Your rights when buying from flyadeal in KSA

**VAT** flyadeal does not publish a VAT breakdown in the facts we hold; check the tax lines on the fare total at checkout. Al Rajhi mokafaa points are earned on the base fare excluding taxes. [Guide](https://ksa-voucher.com/en/help/vat-on-online-shopping/)

**Cancelling and refunds** Saudi e-commerce law lets you cancel a product purchase within 7 days of receiving it, and cancel if delivery is more than 15 days late. Bookings with flyadeal follow the cancellation and refund terms it shows before you pay; read them before you confirm. [Guide](https://ksa-voucher.com/en/help/return-and-cancellation-rights/)

**Cash on delivery** Not stated by the store. [Guide](https://ksa-voucher.com/en/help/cash-on-delivery/)

**mada, Apple Pay, STC Pay** mada: yes, Apple Pay: yes, STC Pay: not stated [Guide](https://ksa-voucher.com/en/help/mada-apple-pay-stc-pay/)

**Tabby and Tamara** Tamara is accepted at booking; Tabby is not in flyadeal's payment list. Tamara sets its own approval and instalment terms. [Who can use them](https://ksa-voucher.com/en/tabby-tamara/) · [Guide](https://ksa-voucher.com/en/help/tabby-and-tamara/)

**Is the store official?** We could not check the Saudi Business Center from outside KSA yet; you can search the store's name on the Center's platform yourself. [How to check](https://ksa-voucher.com/en/help/is-this-store-official/)

[Working flyadeal promo codes](https://ksa-voucher.com/en/flyadeal-voucher-codes/)

Source: https://ksa-voucher.com/en/flyadeal-voucher-codes/help/