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Store guide · read 9 November 2026

# Go Sport KSA: Delivery, Returns, Payment & Support

What are Go Sport's delivery and returns terms in KSA?

The store publishes no free-delivery threshold, with a SAR 50 fee below that. Returns are accepted within 7 days.

| Free delivery from | Not published |
| --- | --- |
| Delivery fee below that | SAR 50 |
| Return window | 7 days |
| Free returns | No |
| Cash on delivery | Not published |
| Tabby | Not published |
| Tamara | Not published |
| mada | Not published |
| Apple Pay | Not published |
| STC Pay / STC Bank | Not published |
| Delivery fee | No free-delivery threshold: SAR 50 shipping below SAR 1,000; SAR 80 from SAR 1,000. |
| Customs | From SAR 1,000: a declaration fee (SAR 15–85 by value), 5% customs on the order value and a Bayan fee of SAR 30–170. |
| Delivery time | Usually 7–10 business days; large or heavy items can take longer. |
| Returns | Refund within 7 days of delivery, exchange within 14 days (once, for equal or higher value); customer pays return shipping unless faulty or damaged in transit. |
| Payment methods | Mastercard and Visa only; gift cards not accepted online. |
| Customer service | Email gsuae_cs@gosportme.com, phone +971 56 861 0951; reply within 24–48 hours. |

Read from Go Sport's own Saudi pages on 9 November 2026. Main source: [ksa.gosportme.com/en/pages/terms-and-conditions](https://ksa.gosportme.com/en/pages/terms-and-conditions)

### Your rights when buying from Go Sport in KSA

**VAT** Go Sport does not publish how VAT is shown on its Saudi checkout. For orders from SAR 1,000 it lists separate charges: 5% customs on the order value, a declaration fee of SAR 15 to SAR 85 and a Bayan fee of SAR 30 to SAR 170. [Guide](https://ksa-voucher.com/en/help/vat-on-online-shopping/)

**Returns and cancelling** Saudi e-commerce law lets you cancel within 7 days of receiving an unused item, with listed exceptions, and cancel for a full refund if delivery is more than 15 days late. Go Sport's published return window: 7 days. [Guide](https://ksa-voucher.com/en/help/return-and-cancellation-rights/)

**Cash on delivery** Not stated by the store. [Guide](https://ksa-voucher.com/en/help/cash-on-delivery/)

**Delivery** Shipping is SAR 50 on orders below SAR 1,000 and SAR 80 from SAR 1,000, with no free-delivery threshold. Delivery usually takes 7 to 10 business days, longer for large or heavy items. [National Address guide](https://ksa-voucher.com/en/help/national-address-and-delivery/)

**mada, Apple Pay, STC Pay** mada: not stated, Apple Pay: not stated, STC Pay: not stated [Guide](https://ksa-voucher.com/en/help/mada-apple-pay-stc-pay/)

**Tabby and Tamara** No Tabby or Tamara instalment option is published for Go Sport KSA. Payment is by Mastercard or Visa only. [Who can use them](https://ksa-voucher.com/en/tabby-tamara/) · [Guide](https://ksa-voucher.com/en/help/tabby-and-tamara/)

**Is the store official?** We could not check the Saudi Business Center from outside KSA yet; you can search the store's name on the Center's platform yourself. [How to check](https://ksa-voucher.com/en/help/is-this-store-official/)

## Go Sport codes and their status

- [MMA2](https://ksa-voucher.com/en/go-sport-voucher-codes/mma2/): 10% off
- [MMA1](https://ksa-voucher.com/en/go-sport-voucher-codes/mma1/): 10% off

[Working Go Sport promo codes](https://ksa-voucher.com/en/go-sport-voucher-codes/)

Source: https://ksa-voucher.com/en/go-sport-voucher-codes/help/
