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Store guide · read 9 November 2026

# H&M KSA: Delivery, Returns, Payment & Support

What are H&M's delivery and returns terms in KSA?

The store publishes no free-delivery threshold. No return window is published.

| Free delivery from | Not published |
| --- | --- |
| Delivery fee below that | Not published |
| Return window | Not published |
| Free returns | Not published |
| Cash on delivery | Not published |
| Tabby | Not published |
| Tamara | Not published |
| mada | Not published |
| Apple Pay | Not published |
| STC Pay / STC Bank | Not published |
| Free delivery threshold | Search previews of sa.hm.com conflict: the homepage preview says free delivery above SAR 199, while several product-page previews say above SAR 99. |
| Same day | Product-page previews mention same-day delivery for SAR 25. |
| Click and collect | Click & Collect at selected Saudi stores: pay online and collect within 14 days; home-delivery and collect items must be ordered separately. |

Read from H&M's own Saudi pages on 9 November 2026 (some from search previews, because the store blocks direct reading). Main source: [sa.hm.com/en/](https://sa.hm.com/en/) plus 2 more pages on the same site.

### Your rights when buying from H&M in KSA

**VAT** H&M's Saudi prices are shown in SAR; the facts we hold do not state whether VAT is itemised separately at checkout, so read the order summary for the VAT line. [Guide](https://ksa-voucher.com/en/help/vat-on-online-shopping/)

**Returns and cancelling** Saudi e-commerce law lets you cancel within 7 days of receiving an unused item, with listed exceptions, and cancel for a full refund if delivery is more than 15 days late. [Guide](https://ksa-voucher.com/en/help/return-and-cancellation-rights/)

**Cash on delivery** Not stated by the store. [Guide](https://ksa-voucher.com/en/help/cash-on-delivery/)

**Delivery** Free delivery is published at SAR 199 on the homepage preview and SAR 99 on product-page previews; same-day delivery is listed at SAR 25, and Click & Collect gives 14 days to pick up. [National Address guide](https://ksa-voucher.com/en/help/national-address-and-delivery/)

**mada, Apple Pay, STC Pay** mada: not stated, Apple Pay: not stated, STC Pay: not stated [Guide](https://ksa-voucher.com/en/help/mada-apple-pay-stc-pay/)

**Tabby and Tamara** Tabby and Tamara are not confirmed for sa.hm.com in our facts; if a pay-later option appears, it runs its own approval, including for iqama holders. [Who can use them](https://ksa-voucher.com/en/tabby-tamara/) · [Guide](https://ksa-voucher.com/en/help/tabby-and-tamara/)

**Is the store official?** We could not check the Saudi Business Center from outside KSA yet; you can search the store's name on the Center's platform yourself. [How to check](https://ksa-voucher.com/en/help/is-this-store-official/)

## H&M codes and their status

- [ZS36](https://ksa-voucher.com/en/h-and-m-voucher-codes/zs36/): 10% off
- [ZLYT](https://ksa-voucher.com/en/h-and-m-voucher-codes/zlyt/): 10% off
- [ZJHX](https://ksa-voucher.com/en/h-and-m-voucher-codes/zjhx/): 10% off

[Working H&M promo codes](https://ksa-voucher.com/en/h-and-m-voucher-codes/)

Source: https://ksa-voucher.com/en/h-and-m-voucher-codes/help/