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Store guide · read 9 November 2026

# Home Centre KSA: Delivery, Returns, Payment & Support

What are Home Centre's delivery and returns terms in KSA?

Delivery is free from SAR 250, with a SAR 18 fee below that. Returns are accepted within 14 days.

| Free delivery from | SAR 250 |
| --- | --- |
| Delivery fee below that | SAR 18 |
| Return window | 14 days |
| Free returns | Not published |
| Cash on delivery | Yes, fee SAR 18 |
| Tabby | Yes |
| Tamara | Not published |
| mada | Not published |
| Apple Pay | Not published |
| STC Pay / STC Bank | Not published |
| Delivery fee | Household items: free above SAR 250, otherwise SAR 18. Furniture: free above SAR 999, otherwise SAR 149; 2-day express furniture delivery costs SAR 250. |
| Delivery time | Household items ordered before 12pm arrive within 2 business days in Riyadh, Jeddah and Dammam and 4 business days elsewhere; furniture delivery is booked at a chosen date. |
| Cash-on-delivery fee | Cash on delivery carries an extra SAR 18 service charge. |
| Return window | Return within 14 days of delivery in original packaging. Not accepted: used, assembled or installed items (unless faulty), opened bedding, mattresses, towels and similar, and swaps for another colour or size (no exchange service). |
| Refund time | Card refunds take 4–15 days; cash-on-delivery orders are refunded by bank transfer (up to 14 business days, via 800-1234663) or a return voucher. |
| Payment methods | Saudi-issued or international Visa and Mastercard cards, cash on delivery, PayPal, gift cards, Shukran points (minimum 200) and Tabby. |
| Instalments | Card instalments with Bank AlJazira, SABB, Emirates NBD, Saudi Investment Bank, Riyad Bank and Alawwal. |
| Not covered by codes | Discount codes do not apply to Best Price, Must Have and non-Home Centre brand products. |
| Customer service | Customer support 800-123-HOME (800-1234663). |

Read from Home Centre's own Saudi pages on 9 November 2026. Main source: [helpsa.homecentre.com/en/support/solutions/articles/150000128609-will-i-be-charged-for-delivery-](https://helpsa.homecentre.com/en/support/solutions/articles/150000128609-will-i-be-charged-for-delivery-) plus 5 more pages on the same site.

### Your rights when buying from Home Centre in KSA

**VAT** Home Centre does not publish a separate VAT line in its delivery or returns facts; Saudi prices on the site are shown in SAR at checkout. [Guide](https://ksa-voucher.com/en/help/vat-on-online-shopping/)

**Returns and cancelling** Saudi e-commerce law lets you cancel within 7 days of receiving an unused item, with listed exceptions, and cancel for a full refund if delivery is more than 15 days late. Home Centre's published return window: 14 days. [Guide](https://ksa-voucher.com/en/help/return-and-cancellation-rights/)

**Cash on delivery** Available, fee SAR 18. [Guide](https://ksa-voucher.com/en/help/cash-on-delivery/)

**Delivery** Household items ship free above SAR 250 (otherwise SAR 18) in 2 business days to Riyadh, Jeddah and Dammam and 4 elsewhere; furniture ships free above SAR 999 (otherwise SAR 149) on a booked date, or in 2 days for SAR 250. [National Address guide](https://ksa-voucher.com/en/help/national-address-and-delivery/)

**mada, Apple Pay, STC Pay** mada: not stated, Apple Pay: not stated, STC Pay: not stated [Guide](https://ksa-voucher.com/en/help/mada-apple-pay-stc-pay/)

**Tabby and Tamara** Tabby is accepted; card instalments run with Bank AlJazira, SABB, Emirates NBD, Saudi Investment Bank, Riyad Bank and Alawwal. Tamara is not listed. [Who can use them](https://ksa-voucher.com/en/tabby-tamara/) · [Guide](https://ksa-voucher.com/en/help/tabby-and-tamara/)

**Is the store official?** We could not check the Saudi Business Center from outside KSA yet; you can search the store's name on the Center's platform yourself. [How to check](https://ksa-voucher.com/en/help/is-this-store-official/)

[Working Home Centre promo codes](https://ksa-voucher.com/en/home-centre-voucher-codes/)

Source: https://ksa-voucher.com/en/home-centre-voucher-codes/help/