- [Home](https://ksa-voucher.com/en/)
- [Jahez promo codes](https://ksa-voucher.com/en/jahez-voucher-codes/)
- Delivery and returns

Store guide · read 9 November 2026

# Jahez KSA: Delivery, Returns, Payment & Support

What are Jahez's delivery and returns terms in KSA?

The store publishes no free-delivery threshold. No return window is published.

| Free delivery from | Not published |
| --- | --- |
| Delivery fee below that | Not published |
| Return window | Not published |
| Free returns | Not published |
| Cash on delivery | Not published |
| Tabby | Not published |
| Tamara | Not published |
| mada | Not published |
| Apple Pay | Yes |
| STC Pay / STC Bank | Not published |
| Cities served | Delivers in more than 54 cities across Saudi Arabia. |
| Delivery time | Estimated delivery time is about 30 minutes. |
| Delivery fee | The receipt with the full price, including fees, appears before you pay; no fee table is published. |
| Payment methods | Apple Pay is named; other methods are described only as 'any payment you like'. |
| Meal plans | Calorie-counted meal plan subscriptions via MealPlanet, with a wellness dashboard. |

Read from Jahez's own Saudi pages on 9 November 2026. Main source: [apps.apple.com/sa/app/jahez/id1137352156](https://apps.apple.com/sa/app/jahez/id1137352156) plus 1 more page on the same site.

### Your rights when buying from Jahez in KSA

**VAT** Jahez publishes no fee table, so we cannot state how VAT is shown; the receipt before payment carries the full price including fees, and that total is what you pay. [Guide](https://ksa-voucher.com/en/help/vat-on-online-shopping/)

**Returns and cancelling** Saudi e-commerce law lets you cancel within 7 days of receiving an unused item, with listed exceptions, and cancel for a full refund if delivery is more than 15 days late. [Guide](https://ksa-voucher.com/en/help/return-and-cancellation-rights/)

**Cash on delivery** Not stated by the store. [Guide](https://ksa-voucher.com/en/help/cash-on-delivery/)

**Delivery** Jahez says it serves more than 54 Saudi cities with an estimated delivery time of about 30 minutes; fees are not published and appear on the receipt before you pay. [National Address guide](https://ksa-voucher.com/en/help/national-address-and-delivery/)

**mada, Apple Pay, STC Pay** mada: not stated, Apple Pay: yes, STC Pay: not stated [Guide](https://ksa-voucher.com/en/help/mada-apple-pay-stc-pay/)

**Tabby and Tamara** Tabby and Tamara are not named by Jahez, and we found no pay-later offer for this store; we cannot confirm instalment payments. [Who can use them](https://ksa-voucher.com/en/tabby-tamara/) · [Guide](https://ksa-voucher.com/en/help/tabby-and-tamara/)

**Is the store official?** We could not check the Saudi Business Center from outside KSA yet; you can search the store's name on the Center's platform yourself. [How to check](https://ksa-voucher.com/en/help/is-this-store-official/)

[Working Jahez promo codes](https://ksa-voucher.com/en/jahez-voucher-codes/)

Source: https://ksa-voucher.com/en/jahez-voucher-codes/help/