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Store guide · read 9 November 2026

# Jarir KSA: Delivery, Returns, Payment & Support

What are Jarir's delivery and returns terms in KSA?

The store publishes no free-delivery threshold, with a SAR 29 fee below that. Returns are accepted within 7 days.

| Free delivery from | Not published |
| --- | --- |
| Delivery fee below that | SAR 29 |
| Return window | 7 days |
| Free returns | Not published |
| Cash on delivery | No |
| Tabby | Yes |
| Tamara | Yes |
| mada | Yes |
| Apple Pay | Not published |
| STC Pay / STC Bank | Not published |
| Delivery time | Same day in cities with a Jarir showroom for orders placed before 5pm (next day after 5pm); 2–5 days in cities without a showroom. Large items such as TVs do not get same-day delivery. |
| Delivery fee | SAR 29 for orders under 30 kg and SAR 79 for orders over 30 kg, VAT included. No free-delivery threshold is published. |
| Late delivery | If delivery runs more than 15 days past the promised date, the shopper may cancel and get a full refund under the e-commerce law. |
| Pickup | Store pickup: the order waits 3 days at the showroom after the ready message; collection needs the verification code. |
| Return window | Online orders: return or exchange within 7 days of receipt with the original invoice and packaging. Books, electronics, software, video games and prepaid cards cannot be returned unless faulty. Service charges are not refunded. |
| Returns how | Returns go to the nearest showroom; where there is no showroom, call 920000089 and a courier collects the item. Instalment or voucher purchases are refunded as store credit. |
| Cash on delivery | Cash on delivery is listed but marked as not available at this time (the listed charge would be SAR 17.25). |
| Payment methods | Online: Visa, Mastercard and Amex credit cards, mada (named for digital-card orders), pay at showroom, STC Qitaf points and store credit. Instalments via Tabby, Tamara and Madfu. |
| Instalments | Madfu splits SAR 200–5,000 into 4 monthly payments with no fees; bank instalment partners (Wataniya SAR 2,250–30,000, Quara SAR 1,500–30,000) need an online application. |
| Warranty | Electronics sold in Saudi Arabia carry a 2-year manufacturer warranty; Jarir sells extensions up to 5 years in total. Faulty devices can be swapped within 3 days of purchase if unmarked and complete. |
| Customer service | Unified number 920000089 or 8003034444, email, or the customer-service corner in showrooms; complaints get an SMS reference number. |

Read from Jarir's own Saudi pages on 9 November 2026. Main source: [jarir.com/sa-en/delivery-promise](https://www.jarir.com/sa-en/delivery-promise) plus 2 more pages on the same site.

### Your rights when buying from Jarir in KSA

**VAT** Jarir states its delivery fees of SAR 29 and SAR 79 with VAT included. Prices on the site are shown in SAR. [Guide](https://ksa-voucher.com/en/help/vat-on-online-shopping/)

**Returns and cancelling** Saudi e-commerce law lets you cancel within 7 days of receiving an unused item, with listed exceptions, and cancel for a full refund if delivery is more than 15 days late. Jarir's published return window: 7 days. [Guide](https://ksa-voucher.com/en/help/return-and-cancellation-rights/)

**Cash on delivery** Not available. [Guide](https://ksa-voucher.com/en/help/cash-on-delivery/)

**Delivery** SAR 29 under 30 kg and SAR 79 over 30 kg, with no published free-delivery minimum. Same day before 5pm in showroom cities, 2 to 5 days elsewhere, and no same-day service for large items such as TVs. [National Address guide](https://ksa-voucher.com/en/help/national-address-and-delivery/)

**mada, Apple Pay, STC Pay** mada: yes, Apple Pay: not stated, STC Pay: not stated [Guide](https://ksa-voucher.com/en/help/mada-apple-pay-stc-pay/)

**Tabby and Tamara** Tabby, Tamara and Madfu are offered; Madfu splits SAR 200 to SAR 5,000 into 4 fee-free monthly payments. Wataniya (SAR 2,250 to SAR 30,000) and Quara (SAR 1,500 to SAR 30,000) need an online application. [Who can use them](https://ksa-voucher.com/en/tabby-tamara/) · [Guide](https://ksa-voucher.com/en/help/tabby-and-tamara/)

**Is the store official?** We could not check the Saudi Business Center from outside KSA yet; you can search the store's name on the Center's platform yourself. [How to check](https://ksa-voucher.com/en/help/is-this-store-official/)

[Working Jarir promo codes](https://ksa-voucher.com/en/jarir-voucher-codes/)

Source: https://ksa-voucher.com/en/jarir-voucher-codes/help/