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November 2026 · 4 offers · Saudi storefront only

# Nana promo codes and voucher codes in KSA

Reviewed by [Nouf Al-Otaibi](https://ksa-voucher.com/en/editors/nouf/) · Updated 9 November 2026

This page lists every Nana promo code, voucher code and coupon we know of for Saudi Arabia, each with its evidence and the date we last checked it.

Is there a working Nana promo code in KSA right now?

We have not confirmed a working Nana promo code for November 2026 yet. The most widely listed is `ALM2` (100% cashback (max SAR 20) for new customers in the app) on 1 sites; we have not tested it ourselves.

As of 9 November 2026, KSA Voucher lists 4 offers for Nana in Saudi Arabia.

Nana promo codes in KSA for November 2026 come in two shapes: instant voucher codes such as N75 (listed at 25% off app orders) and PT73 (10%), and wallet cashback codes such as ALM2, listed as 100% back on a first order up to SAR 20. The one thing to watch is the cap: cashback codes return a fixed ceiling into your Nana wallet, so a large basket earns the same SAR 15 or SAR 20 as a medium one.

- [Codes](#codes)
- [Bank offers](#bank)
- [Delivery and returns](#facts)
- [FAQ](#faq)
- [Change log](#log)

## Nana codes and offers that work today

-

### 100% cashback (max SAR 20) for new customers in the app

Awaiting our check Seen 2 November 2026for new customers · [Details](#d241)

ALM2
-

### 25% off in the app

Awaiting our check Seen 2 November 2026for new and existing customers · [Details](#d240)

N75
-

### 15% cashback (max SAR 15) in the app

Awaiting our check Seen 2 November 2026for new and existing customers · [Details](#d242)

ALM1
-

### 10% off in the app

Awaiting our check Seen today, 9 November 2026for new and existing customers · [Details](#d243)

PT73

Nana's codes by the evidence we have

Order: our verified codes first, then what worked in a basket test, then the store's own offers, then codes listed elsewhere. [How we check](https://ksa-voucher.com/en/how-we-check/)

## Code details

## Nana code ALM2: 100% cashback (max SAR 20) for new customers in the app

| Value | 100% |
| --- | --- |
| Maximum discount | SAR 20 |
| Minimum order | Not published |
| Who | for new customers |
| Where | App |
| Type | Cashback after delivery |
| Ends | No end date published |
| Evidence | Awaiting our check Seen 2 November 2026 |

The amount comes back as store credit after delivery; it is not taken off the price at checkout, first order on a new account, app only. 100% cashback on first order, up to SAR 20 (as listed)

The discount hits its cap at a basket of about SAR 20; beyond that the saving stays flat.

[How to use ALM2, step by step](#how)

## Nana code N75: 25% off in the app

| Value | 25% |
| --- | --- |
| Maximum discount | Not published |
| Minimum order | Not published |
| Who | for new and existing customers |
| Where | App |
| Type | Instant discount at checkout |
| Ends | No end date published |
| Evidence | Awaiting our check Seen 2 November 2026 |

New and existing customers, app only. 25% on app orders (as listed)

[How to use N75, step by step](#how)

## Nana code ALM1: 15% cashback (max SAR 15) in the app

| Value | 15% |
| --- | --- |
| Maximum discount | SAR 15 |
| Minimum order | Not published |
| Who | for new and existing customers |
| Where | App |
| Type | Cashback after delivery |
| Ends | No end date published |
| Evidence | Awaiting our check Seen 2 November 2026 |

The amount comes back as store credit after delivery; it is not taken off the price at checkout, new and existing customers, app only. 15% cashback, up to SAR 15 (as listed)

The discount hits its cap at a basket of about SAR 100; beyond that the saving stays flat.

[How to use ALM1, step by step](#how)

## Nana code PT73: 10% off in the app

| Value | 10% |
| --- | --- |
| Maximum discount | Not published |
| Minimum order | Not published |
| Who | for new and existing customers |
| Where | App |
| Type | Instant discount at checkout |
| Ends | No end date published |
| Evidence | Awaiting our check Seen today, 9 November 2026 |

New and existing customers, app only. 10% (as listed); page date looks auto-generated

[How to use PT73, step by step](#how)

## How to use a Nana promo code

- Open the Nana app (the codes we track are listed for app orders) and set your delivery address.
- Add your groceries, restaurant order or household items, then open the cart and note the delivery fee and any minimum the app shows.
- At checkout, find the promo code field and enter ALM2; check that the discount or expected cashback appears in the order summary before you pay.
- Choose how to pay: mada, Visa, Mastercard, Apple Pay, your Nana wallet, or cash on delivery where the app offers it.
- Place the order. For a cashback code such as ALM1 or ALM2, the amount goes to your Nana wallet after the order, and you can spend it on your next basket.

Tools: [Is this code working?](https://ksa-voucher.com/en/check/?q=ALM2) · [Work out the saving with the cap](https://ksa-voucher.com/en/calculator/)

## Bank-card offers at Nana

No current bank offer for Nana in the 16 sources we check every week. [All current bank offers](https://ksa-voucher.com/en/bank-offers/)

## First-order codes versus codes for every Nana customer

Only one of the four codes we track for Nana is limited to new accounts. ALM2 is listed for a first order and pays 100% of that order back as cashback, capped at SAR 20. A first basket of SAR 140 still earns only SAR 20, about 14% back.

The other three are listed for all users. N75 is listed at 25% off app orders with no cap or minimum shown, PT73 at 10% with no cap shown, and ALM1 at 15% cashback up to SAR 15. All are listed for the app, not the website. All four are codes reported on another listing rather than codes issued to us by Nana, and PT73 in particular came from a page whose date looked auto-generated, so treat it as the weakest of the set.

## Basket maths: percentage codes, cashback caps and the fee you only see in the cart

Nana does not publish a delivery fee or a minimum basket on its website; both appear only in the cart inside the app. Build your basket, read the fee and any minimum, then compare codes.

Here is how the listed codes compare on a SAR 120 grocery basket. N75 at 25% would take SAR 30 off at checkout, leaving SAR 90 before any delivery fee. PT73 at 10% would take off SAR 12. ALM1 at 15% would work out to SAR 18 but is capped at SAR 15, so it returns SAR 15 to your wallet after the order. ALM2 on a first order would return SAR 20, its ceiling.

Drop the basket to SAR 60 and the picture shifts. N75 would save SAR 15, ALM1 would return SAR 9 (15% of SAR 60, under the cap), and ALM2 would still return SAR 20 on a first order, which beats every other option. The rule of thumb: for small first orders, the capped full-cashback code wins; for larger repeat baskets, an uncapped percentage code wins. Prices on Nana already include 15% VAT unless stated otherwise, so the percentage applies to the VAT-inclusive price you see.

## Delivery windows and where Nana delivers

Nana describes itself as a quick-commerce app and states that delivery usually takes 20 to 60 minutes, while its homepage advertises around 20 minutes. The time shown at checkout is an estimate, not a guarantee, and it is the figure to plan around.

The range of what arrives in that window is wide: the site claims more than 22,000 products and more than 10,000 restaurants and cafés, alongside beauty products, household goods and digital gift cards. That means a single Nana code may be usable on a grocery basket one day and a restaurant order the next, unless its terms say otherwise.

Nana does not publish a list of the Saudi cities or districts it serves on the pages we read. Coverage depends on your delivery address in the app, so set your location, including your National Address details if you use them for deliveries, before you assume a code or a delivery estimate applies to you.

## Substitutions, refunds, cancellations and paying

Because most of what Nana sells is perishable, returns are generally not accepted. What the store does offer is a refund or replacement for items that arrive damaged, wrong, expired or missing, provided you report them within 24 hours and attach photos. Approved refunds go back to the original payment method or to the Nana wallet within 5 to 7 working days.

You can cancel an order until the courier picks it up. Nana also warns that repeated cancellations may restrict an account, which matters if you are tempted to cancel and re-order just to try a different promo code.

For payment, Nana accepts Visa, Mastercard and mada cards, Apple Pay and other digital wallets, its own prepaid Nana wallet, cash on delivery where available, and promo codes or gift cards. Cashback from codes such as ALM1 and ALM2 is paid into the wallet, so it reduces a later order rather than the current one. Nana does not state on the pages we read whether it accepts Tabby or Tamara, and we found no Saudi bank-card offers for Nana this month.

## Nana in Saudi Arabia: delivery, returns and payment

| Free delivery from | Not published |
| --- | --- |
| Delivery fee below that | Not published |
| Return window | Not published |
| Free returns | Not published |
| Cash on delivery | Yes |
| Tabby | Not published |
| Tamara | Not published |
| mada | Yes |
| Apple Pay | Yes |
| STC Pay / STC Bank | Not published |
| Services | Quick-commerce app for groceries, restaurant food, beauty products, household goods and digital gift cards; the site claims 22,000+ products and 10,000+ restaurants and cafés. |
| Delivery time | Delivery usually within 20–60 minutes; the homepage advertises around 20 minutes. Times are estimates shown at checkout. |
| Delivery fee | No delivery fee or minimum basket is published on the site; check the cart in the app. |
| Returns | Returns are generally not accepted because goods are perishable; refunds or replacements are given for damaged, wrong, expired or missing items reported within 24 hours with photos. Approved refunds go to the original payment method or the Nana wallet within 5–7 working days. |
| Cancellation | An order can be cancelled until the courier picks it up; repeated cancellations may restrict the account. |
| Payment methods | Visa, Mastercard and mada cards, Apple Pay and digital wallets, the prepaid Nana wallet, cash on delivery where available, and promo codes or gift cards. |
| Prices | Prices include 15% VAT unless stated otherwise. |
| Customer service | Support around the clock: 920033024 (terms page) or 920033510 (site footer), support@nana.sa. |

Read from Nana's own Saudi pages on 9 November 2026. Main source: [nana.sa/](https://www.nana.sa/) plus 1 more page on the same site.

### Your rights when buying from Nana in KSA

**VAT** Nana states that prices include 15% VAT unless stated otherwise, so a percentage code is taken off the VAT-inclusive price shown in the app. [Guide](https://ksa-voucher.com/en/help/vat-on-online-shopping/)

**Returns and cancelling** Saudi e-commerce law lets you cancel within 7 days of receiving an unused item, with listed exceptions, and cancel for a full refund if delivery is more than 15 days late. [Guide](https://ksa-voucher.com/en/help/return-and-cancellation-rights/)

**Cash on delivery** Available; the fee is not published. [Guide](https://ksa-voucher.com/en/help/cash-on-delivery/)

**Delivery** Delivery usually takes 20–60 minutes, with around 20 minutes advertised; the fee and any minimum basket are not published and appear in the app cart. [National Address guide](https://ksa-voucher.com/en/help/national-address-and-delivery/)

**mada, Apple Pay, STC Pay** mada: yes, Apple Pay: yes, STC Pay: not stated [Guide](https://ksa-voucher.com/en/help/mada-apple-pay-stc-pay/)

**Tabby and Tamara** Nana does not say on its pages whether Tabby or Tamara are accepted, so check the payment options shown at checkout. [Who can use them](https://ksa-voucher.com/en/tabby-tamara/) · [Guide](https://ksa-voucher.com/en/help/tabby-and-tamara/)

**Is the store official?** We could not check the Saudi Business Center from outside KSA yet; you can search the store's name on the Center's platform yourself. [How to check](https://ksa-voucher.com/en/help/is-this-store-official/)

## Ways to save at Nana

- On a first order under SAR 20, the ALM2 cashback listing returns the full amount, so a small trial basket gets the most value from it.
- For a repeat basket above SAR 60, compare N75 at 25% with ALM1, because ALM1 stops at SAR 15 while a 25% instant discount keeps growing with the basket.
- Spend wallet cashback before it slips your mind: cashback from ALM1 or ALM2 lands in the Nana wallet, and the wallet is also where approved refunds can go.
- Photograph any damaged, expired or missing item straight away, because Nana only handles these claims when they are reported within 24 hours with photos.
- Avoid cancelling and re-ordering to test codes: an order can only be cancelled before the courier collects it, and repeated cancellations may restrict your account.

## Questions shoppers ask

**Is there a Nana promo code for a first order in Saudi Arabia?**

Yes, one of the codes we track is listed for new customers. ALM2 is listed as 100% cashback on a first order, capped at SAR 20, and applies to app orders. That means a first basket of SAR 20 or less is fully returned to your Nana wallet, while a bigger first basket still earns SAR 20. It is a code reported elsewhere, not one issued to us, so check its date on this page before you rely on it.

**Does Nana offer free delivery?**

Nana does not publish a free-delivery threshold, a delivery fee or a minimum basket on its website. Those figures appear in the cart inside the app once you have set your address and added items. None of the four codes we track is a free delivery code; all are percentage discounts or cashback, so read the fee in your cart and pick the code that cuts your total most.

**How long does Nana take to deliver?**

Nana says delivery usually takes between 20 and 60 minutes, and its homepage advertises around 20 minutes. The time shown at checkout is an estimate. Nana lists more than 10,000 restaurants and cafés as well as groceries, so read the window in the app before placing an order you need by a certain time.

**Does Nana accept Tabby or Tamara?**

Nana does not mention Tabby or Tamara on the pages we read, so we cannot confirm either pay-later service. The payment methods it does publish are Visa, Mastercard and mada cards, Apple Pay and other digital wallets, the prepaid Nana wallet, cash on delivery where available, and promo codes or gift cards. If you want to split a payment, look at the options in the app checkout, which reflect what is offered for your order.

**Does Nana have cash on delivery?**

Yes. Nana lists cash on delivery among its payment methods, with the condition that it is offered where available, which in practice depends on your address and order. Nana does not publish a separate cash-on-delivery fee. Cashback from codes is paid into your Nana wallet after the order, whatever the payment method.

**Can I return items to Nana?**

Returns are generally not accepted, because most of what Nana sells is perishable. The exception is a problem with the order: damaged, wrong, expired or missing items can be refunded or replaced if you report them within 24 hours and include photos. Approved refunds go to the original payment method or your Nana wallet within 5 to 7 working days.

**How do I get a refund for a missing item on Nana?**

Report the missing item to Nana within 24 hours of delivery and include photos. Nana then decides on a refund or a replacement. If a refund is approved, it goes either to the payment method you used or to your Nana wallet, within 5 to 7 working days. Support is available around the clock by phone or at support@nana.sa if the in-app route does not work.

**How do I cancel a Nana order?**

You can cancel an order up until the courier picks it up from the store or restaurant. After pickup, cancellation is no longer available. Nana warns that repeated cancellations may lead to restrictions on your account, so check the cart, address and code before confirming.

**How do I contact Nana customer service?**

Nana runs customer support around the clock. Its terms page gives the number 920033024, while the site footer shows 920033510, so either may reach the team; the email address is support@nana.sa. For order problems such as damaged or missing items, contact them within 24 hours with photos, since that is the window Nana sets for refund and replacement claims.

## Change log (last 60 days)

| Date | Change |
| --- | --- |
| 9 November 2026 | Added a code listed elsewhere (not tested yet): PT73. |
| 9 November 2026 | Added a code listed elsewhere (not tested yet): ALM1. |
| 9 November 2026 | Added a code listed elsewhere (not tested yet): ALM2. |
| 9 November 2026 | Added a code listed elsewhere (not tested yet): N75. |

## More groceries and quick delivery stores

- [NinjaPromo codes](https://ksa-voucher.com/en/ninja-voucher-codes/)
- [Carrefour KSAPromo codes](https://ksa-voucher.com/en/carrefour-voucher-codes/)

- [Groceries and quick deliveryAll stores](https://ksa-voucher.com/en/vouchers/groceries/)

- [Nana: delivery, returns, supportStore guide](https://ksa-voucher.com/en/nana-voucher-codes/help/)

- [What changed todayAll stores](https://ksa-voucher.com/en/today/)

- [Ramadan 2027 salesExpected dates](https://ksa-voucher.com/en/sales/ramadan-2027/)

N**[Nouf Al-Otaibi](https://ksa-voucher.com/en/editors/nouf/)** (pen name)

Covers pharmacies, groceries, delivery apps and home stores, and re-reads the Saudi banks' offer pages every week. [Our method](https://ksa-voucher.com/en/how-we-check/)

Source: https://ksa-voucher.com/en/nana-voucher-codes/