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Store guide · read 9 November 2026

# Ninja KSA: Delivery, Returns, Payment & Support

What are Ninja's delivery and returns terms in KSA?

The store publishes no free-delivery threshold. No return window is published.

| Free delivery from | Not published |
| --- | --- |
| Delivery fee below that | Not published |
| Return window | Not published |
| Free returns | Not published |
| Cash on delivery | Not published |
| Tabby | Not published |
| Tamara | Not published |
| mada | Not published |
| Apple Pay | Not published |
| STC Pay / STC Bank | Not published |
| Services | Groceries, personal care, beauty, pharmacy products and restaurant food from 5,000+ restaurants and 15,000+ products, delivered around the clock. |
| Delivery time | Ninja's own riders deliver in about 30 minutes or less, 24/7. |
| Payment methods | Major debit and credit cards, plus other methods that depend on location (not listed). |
| Subscription | A premium subscription gives free delivery on orders above a set amount, plus cashback and exclusive offers (amount shown in the app). |

Read from Ninja's own Saudi pages on 9 November 2026. Main source: [apps.apple.com/sa/app/id1620153149](https://apps.apple.com/sa/app/id1620153149) plus 1 more page on the same site.

### Your rights when buying from Ninja in KSA

**VAT** Prices in the app are shown in SAR; Ninja does not state in the facts we hold whether they already include 15% VAT, so read the receipt total after checkout. [Guide](https://ksa-voucher.com/en/help/vat-on-online-shopping/)

**Returns and cancelling** Saudi e-commerce law lets you cancel within 7 days of receiving an unused item, with listed exceptions, and cancel for a full refund if delivery is more than 15 days late. [Guide](https://ksa-voucher.com/en/help/return-and-cancellation-rights/)

**Cash on delivery** Not stated by the store. [Guide](https://ksa-voucher.com/en/help/cash-on-delivery/)

**Delivery** Ninja's own riders deliver in about 30 minutes or less, 24/7; the fee and the free-delivery threshold for subscribers appear in the app only. [National Address guide](https://ksa-voucher.com/en/help/national-address-and-delivery/)

**mada, Apple Pay, STC Pay** mada: not stated, Apple Pay: not stated, STC Pay: not stated [Guide](https://ksa-voucher.com/en/help/mada-apple-pay-stc-pay/)

**Tabby and Tamara** Tabby and Tamara are not listed as payment options in Ninja's published facts, so do not plan a split payment until the checkout screen shows one. [Who can use them](https://ksa-voucher.com/en/tabby-tamara/) · [Guide](https://ksa-voucher.com/en/help/tabby-and-tamara/)

**Is the store official?** We could not check the Saudi Business Center from outside KSA yet; you can search the store's name on the Center's platform yourself. [How to check](https://ksa-voucher.com/en/help/is-this-store-official/)

[Working Ninja promo codes](https://ksa-voucher.com/en/ninja-voucher-codes/)

Source: https://ksa-voucher.com/en/ninja-voucher-codes/help/