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Store guide · read 4 November 2026

# Rasees KSA: Delivery, Returns, Payment & Support

What are Rasees's delivery and returns terms in KSA?

The store publishes no free-delivery threshold. No return window is published.

| Free delivery from | Not published |
| --- | --- |
| Delivery fee below that | Not published |
| Return window | Not published |
| Free returns | No |
| Cash on delivery | Not published |
| Tabby | Not published |
| Tamara | Not published |
| mada | Not published |
| Apple Pay | Not published |
| STC Pay / STC Bank | Not published |
| Delivery time | The shipping page gives 1 to 7 working days inside Riyadh and 2 to 9 working days elsewhere in the Kingdom; the FAQ gives 2 to 6 days inside Riyadh and 4 to 9 outside it. |
| Shipping | In peak seasons delivery can take 20 days or more (the FAQ says up to 15). Orders to other Gulf countries take 7 to 14 working days. No single delivery fee is published. |
| Returns | The returns policy allows a return within 3 days and an exchange within 7, with the packaging intact, and the customer pays SAR 50. The FAQ says 7 days for a return or exchange if the product is unopened. |
| Non-returnable items | Items bought on sale or in a promotion are not returned; a bundle comes back complete. |
| Refund time | Refunds are made within 14 working days after the returned item is inspected. |
| Late delivery | A customer who does not take delivery is charged SAR 35. |
| Damaged items | A manufacturing fault is reported through WhatsApp on 0555309306; the shops do not accept returns of online orders. |
| Products | A Saudi fine-perfume brand: women's and men's perfume, hair perfume, niche perfume, oud, bakhoor, oils and scent diffusers. |

Read from Rasees's own Saudi pages on 4 November 2026. Main source: [rasees.net/ar/%D8%A7%D9%84%D8%B4%D8%AD%D9%86-%D9%88-%D8%A7%D9%84%D8%AA%D9%88%D8%B5%D9%8A%D9%84/page-1321697509](https://rasees.net/ar/%D8%A7%D9%84%D8%B4%D8%AD%D9%86-%D9%88-%D8%A7%D9%84%D8%AA%D9%88%D8%B5%D9%8A%D9%84/page-1321697509) plus 2 more pages on the same site.

### Your rights when buying from Rasees in KSA

**VAT** Saudi VAT is 15%. Check the order summary to see the final amount in SAR after BF41 has been applied. [Guide](https://ksa-voucher.com/en/help/vat-on-online-shopping/)

**Returns and cancelling** Saudi e-commerce law lets you cancel within 7 days of receiving an unused item, with listed exceptions, and cancel for a full refund if delivery is more than 15 days late. [Guide](https://ksa-voucher.com/en/help/return-and-cancellation-rights/)

**Cash on delivery** Not stated by the store. [Guide](https://ksa-voucher.com/en/help/cash-on-delivery/)

**Delivery** Shipping page: 1 to 7 working days in Riyadh, 2 to 9 elsewhere in Saudi Arabia, up to 20 days or more in peak seasons. No delivery fee or free-delivery minimum is stated in our data. [National Address guide](https://ksa-voucher.com/en/help/national-address-and-delivery/)

**mada, Apple Pay, STC Pay** mada: not stated, Apple Pay: not stated, STC Pay: not stated [Guide](https://ksa-voucher.com/en/help/mada-apple-pay-stc-pay/)

**Tabby and Tamara** Tabby and Tamara are not stated in our data for Rasees, and nor are mada, Apple Pay or STC Pay. Check the payment step. [Who can use them](https://ksa-voucher.com/en/tabby-tamara/) · [Guide](https://ksa-voucher.com/en/help/tabby-and-tamara/)

**Is the store official?** We could not check the Saudi Business Center from outside KSA yet; you can search the store's name on the Center's platform yourself. [How to check](https://ksa-voucher.com/en/help/is-this-store-official/)

## Rasees codes and their status

- [BF41](https://ksa-voucher.com/en/rasees-voucher-codes/bf41/): 7% off

[Working Rasees promo codes](https://ksa-voucher.com/en/rasees-voucher-codes/)

Source: https://ksa-voucher.com/en/rasees-voucher-codes/help/