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Store guide · read 14 November 2026

# The Body Shop KSA: Delivery, Returns, Payment & Support

What are The Body Shop's delivery and returns terms in KSA?

Delivery is free from SAR 149, with a SAR 20 fee below that. Returns are accepted within 7 days.

| Free delivery from | SAR 149 |
| --- | --- |
| Delivery fee below that | SAR 20 |
| Return window | 7 days |
| Free returns | With conditions |
| Cash on delivery | Not published |
| Tabby | Yes |
| Tamara | Not published |
| mada | Not published |
| Apple Pay | Not published |
| STC Pay / STC Bank | Not published |
| Coverage | This shop delivers only to cities in the Makkah, Madinah, Tabuk, Asir, Jizan, Najran and Baha provinces; orders for any other province are cancelled automatically. |
| Free delivery | Free delivery on orders above SAR 149; below that, standard delivery or click and collect costs SAR 20. |
| Delivery time | Standard delivery and click-and-collect orders take 3 to 7 working days; one order may arrive in several parcels. |
| Return window | Online orders can be returned within 7 days of receipt, unused and in the original box and packaging with the invoice; opened or tampered packaging is not accepted. Sale items can only be exchanged within the sale period. |
| Return shipping | The shop pays the return courier (Aramex collects) when you book the return from your account; delivery fees are deducted from the refund unless the item is faulty. |
| Refund time | Prepaid refunds take 10 to 14 working days after the quality check; click-and-collect orders can be returned in a shop for an instant cash refund. |
| Customer service | Customer service: 8001110140. The shop is run by Kamal Osman Jamjoom Trading Co., The Body Shop's authorised franchisee, in Jeddah. |
| Tabby | The shop's footer links to a Tabby FAQ. |

Read from The Body Shop's own Saudi pages on 14 November 2026. Main source: [west.thebodyshop.com.sa/en/pages/delivery-returns](https://west.thebodyshop.com.sa/en/pages/delivery-returns) plus 1 more page on the same site.

### Your rights when buying from The Body Shop in KSA

**VAT** Saudi VAT is 15%. Our data does not say whether the shop's prices include it, so read the final SAR total in the order summary. [Guide](https://ksa-voucher.com/en/help/vat-on-online-shopping/)

**Returns and cancelling** Saudi e-commerce law lets you cancel within 7 days of receiving an unused item, with listed exceptions, and cancel for a full refund if delivery is more than 15 days late. The Body Shop's published return window: 7 days. [Guide](https://ksa-voucher.com/en/help/return-and-cancellation-rights/)

**Cash on delivery** Not stated by the store. [Guide](https://ksa-voucher.com/en/help/cash-on-delivery/)

**Delivery** Delivery goes only to the Makkah, Madinah, Tabuk, Asir, Jizan, Najran and Baha provinces, in 3 to 7 working days; it is free above SAR 149 and SAR 20 below. A valid National Address is needed for parcel delivery. [National Address guide](https://ksa-voucher.com/en/help/national-address-and-delivery/)

**mada, Apple Pay, STC Pay** mada: not stated, Apple Pay: not stated, STC Pay: not stated [Guide](https://ksa-voucher.com/en/help/mada-apple-pay-stc-pay/)

**Tabby and Tamara** The shop links to a Tabby FAQ, so Tabby appears to be offered; its terms are not in our data. Tamara is not stated. [Who can use them](https://ksa-voucher.com/en/tabby-tamara/) · [Guide](https://ksa-voucher.com/en/help/tabby-and-tamara/)

**Is the store official?** We could not check the Saudi Business Center from outside KSA yet; you can search the store's name on the Center's platform yourself. [How to check](https://ksa-voucher.com/en/help/is-this-store-official/)

## The Body Shop codes and their status

- [AC37](https://ksa-voucher.com/en/the-body-shop-voucher-codes/ac37/): 10% off

[Working The Body Shop promo codes](https://ksa-voucher.com/en/the-body-shop-voucher-codes/)

Source: https://ksa-voucher.com/en/the-body-shop-voucher-codes/help/