- [Home](https://ksa-voucher.com/en/)
- [The Chefz promo codes](https://ksa-voucher.com/en/the-chefz-voucher-codes/)
- Delivery and returns

Store guide · read 9 November 2026

# The Chefz KSA: Delivery, Returns, Payment & Support

What are The Chefz's delivery and returns terms in KSA?

The store publishes no free-delivery threshold. No return window is published.

| Free delivery from | Not published |
| --- | --- |
| Delivery fee below that | Not published |
| Return window | Not published |
| Free returns | Not published |
| Cash on delivery | Yes |
| Tabby | Not published |
| Tamara | Yes |
| mada | Yes |
| Apple Pay | Yes |
| STC Pay / STC Bank | Not published |
| Cities served | Serves Riyadh; Jeddah, Makkah and Madinah; Dammam, Khobar, Dhahran and Al Ahsa; Abha, Khamis Mushait and Jazan. |
| Payment methods | Mada, Visa, Mastercard, Apple Pay, Tamara and cash on delivery. |
| Services | Restaurants, desserts and bakeries, specialty coffee, flowers, perfumes and gifts; order now or schedule for later, with a free-delivery section in the app. |
| Delivery fee | No delivery or service fee is published; fees show in the app. |

Read from The Chefz's own Saudi pages on 9 November 2026. Main source: [apps.apple.com/sa/app/id1139450244](https://apps.apple.com/sa/app/id1139450244) plus 1 more page on the same site.

### Your rights when buying from The Chefz in KSA

**VAT** Prices in Saudi Arabia are normally shown including 15% VAT; The Chefz does not publish a separate VAT note, so read the final total in the app. [Guide](https://ksa-voucher.com/en/help/vat-on-online-shopping/)

**Returns and cancelling** Saudi e-commerce law lets you cancel within 7 days of receiving an unused item, with listed exceptions, and cancel for a full refund if delivery is more than 15 days late. [Guide](https://ksa-voucher.com/en/help/return-and-cancellation-rights/)

**Cash on delivery** Available; the fee is not published. [Guide](https://ksa-voucher.com/en/help/cash-on-delivery/)

**Delivery** Delivery and service fees are not published and appear in the app per order; a free-delivery section lists places with no delivery charge. Orders can be placed now or scheduled. [National Address guide](https://ksa-voucher.com/en/help/national-address-and-delivery/)

**mada, Apple Pay, STC Pay** mada: yes, Apple Pay: yes, STC Pay: not stated [Guide](https://ksa-voucher.com/en/help/mada-apple-pay-stc-pay/)

**Tabby and Tamara** Tamara is accepted to split a payment, subject to Tamara's own approval; Tabby is not listed by the store. [Who can use them](https://ksa-voucher.com/en/tabby-tamara/) · [Guide](https://ksa-voucher.com/en/help/tabby-and-tamara/)

**Is the store official?** We could not check the Saudi Business Center from outside KSA yet; you can search the store's name on the Center's platform yourself. [How to check](https://ksa-voucher.com/en/help/is-this-store-official/)

[Working The Chefz promo codes](https://ksa-voucher.com/en/the-chefz-voucher-codes/)

Source: https://ksa-voucher.com/en/the-chefz-voucher-codes/help/