Store guide · read
Alsaif Gallery KSA: Delivery, Returns, Payment & Support
What are Alsaif Gallery's delivery and returns terms in KSA?
Delivery is free from SAR 399. Returns are accepted within 3 days.
| Free delivery from | SAR 399 |
|---|---|
| Delivery fee below that | Not published |
| Return window | 3 days |
| Free returns | Not published |
| Cash on delivery | Yes, fee SAR 28 |
| Tabby | Yes |
| Tamara | Yes |
| mada | Yes |
| Apple Pay | Yes |
| STC Pay / STC Bank | Not published |
| Free delivery | The Saudi store's shipping settings set free shipping at SAR 399; the shipping page says the cost is shown after ordering. |
| Delivery time | Site settings show about 2 days inside Riyadh and 5 days elsewhere; delivery reaches all regions of the Kingdom. |
| Cities served | Large items are not delivered to Hafar Al-Batin, Al Khafji, An Nuayriyah, Al Qurayyat, Turaif, or areas more than 50 km from city centres. |
| Return window | Returns within 3 days and exchanges within 7; discounted items can only be exchanged, within 7 working days at a branch. Used items are not accepted. |
| Damaged items | Damaged items: contact online customer service on WhatsApp 966920009017 within 7 days of receipt with photos or video; a courier collects the item. |
| Cash on delivery | Cash on delivery (Saudi Arabia only) costs SAR 28, non-refundable on returns; COD orders shipped outside Riyadh wait for WhatsApp confirmation. |
| Payment methods | mada, Visa, Mastercard, American Express (no card fee), Apple Pay, Tabby, Tamara (3 instalments), cash on delivery and Alsaif gift vouchers. Discounted items paid with Tabby or Tamara cannot be returned or exchanged. |
Read from Alsaif Gallery's own Saudi pages on . Main source: alsaifgallery.com/SA_ar plus 3 more pages on the same site.