Store guide · read
Arabian Oud KSA: Delivery, Returns, Payment & Support
What are Arabian Oud's delivery and returns terms in KSA?
Delivery is free from SAR 200. Returns are accepted within 3 days.
| Free delivery from | SAR 200 |
|---|---|
| Delivery fee below that | Not published |
| Return window | 3 days |
| Free returns | Not published |
| Cash on delivery | Yes |
| Tabby | Yes |
| Tamara | Yes |
| mada | Yes |
| Apple Pay | Yes |
| STC Pay / STC Bank | Yes |
| Delivery | Free shipping within Saudi Arabia on orders over SAR 200 before VAT; other fees depend on delivery method and show at checkout. Delivered by courier in 1–5 business days. The online store ships to Saudi Arabia only. |
| Returns | Perfumes: return within 3 days of purchase, exchange within 7 days; unopened, unused, in original packaging. Exchanges are inspected at a branch. |
| Refunds | To the original payment method in 3–7 business days (up to 14 for credit cards); cash-on-delivery orders by bank transfer in 7–14 business days. |
| Payment methods | mada, credit cards, STC Pay, Apple Pay, Tabby, Tamara and MisPay (4 instalments each), and cash on delivery. |
| Customer service | Unified number and WhatsApp 920009692, Saturday–Thursday 9am–10pm, Friday 2pm–10pm; email wecare@arabianoud.com. |
Read from Arabian Oud's own Saudi pages on . Main source: sa.arabianoud.com/en/redirect/pages/593303997 plus 3 more pages on the same site.