Jahez promo codes and voucher codes in KSA

New accounts, regular customers and restaurant deals on Jahez

Food-delivery apps in Saudi Arabia usually split their offers three ways: a welcome discount for a first order, codes for people who already order, and deals that a single restaurant funds inside the app. On Jahez, as of our 9 November 2026 read, none of these is set out in writing on the store's own site. We found no published first-order code, no welcome credit amount and no list of current restaurant promotions. That does not prove such offers never appear; it means they are shown inside the app, to the account that qualifies, rather than announced on the website.

The one coupon code in our records is GOLD. It is reported as an instant 10% discount for all users, used in the app, and we have seen it on exactly 1 other site. No cap, no minimum basket and no expiry date accompany it, and the page that lists it carries a date that looks generated automatically. Treat it as something to try, not something to plan a meal around. If the app accepts GOLD, the receipt will show the deduction before you confirm; if it rejects it, nothing is charged for trying.

Because only 1 source lists GOLD and Jahez itself does not, it is quite possible the code applies only to some restaurants, only to some accounts, or no longer works at all. The app is the only place where the answer is final.

Delivery fee, service fee and minimum order in SAR

Jahez does not publish a fee schedule. What its site does say is that the receipt with the full price, including fees, appears before you pay. So the real delivery fee, any service charge and any small-order charge for your address and restaurant are visible on that screen, and only there. We have no published minimum order and no free-delivery threshold to report, which is also why we cannot confirm a free delivery code for Jahez.

Here is how a 10% code like GOLD would work in practice, using round numbers you should replace with your own receipt. A SAR 80 meal with a 10% code saves SAR 8 on the food, so the food line drops to SAR 72. If the discount applies only to the food, any delivery or service fee on the receipt stays as it is; the saving is SAR 8, not 10% of the grand total. Since no cap is published for GOLD, a SAR 250 family order would save SAR 25 if the code applied in full, but a hidden cap set inside the app would cut that, and only the receipt will show it.

The practical rule: compare the total on the receipt before and after you enter a code. That number already includes every fee Jahez charges for the order, which makes it the only reliable figure for working out what you actually save.

Where Jahez delivers and how long it takes

Jahez says it delivers in more than 54 cities across Saudi Arabia. It does not publish the city list on the page we read, so the simplest check is to enter your address in the app: if restaurants appear, your area is covered. Coverage can differ between neighbourhoods inside the same city, because each restaurant sets its own delivery zone.

The estimated delivery time Jahez gives is about 30 minutes. That is an average estimate, not a promise; distance from the restaurant, preparation time and busy hours such as Friday evenings or Ramadan iftar can push a single order well past it. The app shows a per-order estimate before checkout, and that figure is more useful than the 30-minute average when you are choosing between two restaurants.

For residents, nothing in the facts we hold suggests that Jahez treats iqama holders differently from Saudi citizens when ordering. You need a delivery address and a phone number; we found no published requirement for a Saudi ID or National Address to place an order.

Meal-plan subscriptions, refunds and paying on Jahez

Jahez offers calorie-counted meal-plan subscriptions through MealPlanet, with a wellness dashboard to follow what you eat. These are subscriptions to planned meals rather than a delivery-fee membership, and Jahez does not publish their prices, durations or cancellation terms on the page we read. Check the plan price, the number of days and how renewal works inside the app before you subscribe, and do not assume that a promo code for ordinary orders also covers a meal plan.

On payment, Apple Pay is the only method Jahez names. Its site otherwise describes payment only as any method you like, without a list. We therefore cannot confirm mada, credit cards, STC Pay, Tabby, Tamara or cash on delivery from the store's own words. The checkout screen in the app shows the methods offered for your order, and that is where to look before you rely on any one of them.

Jahez publishes no refund period and no written refund rule that we could find. If an order arrives wrong, late or incomplete, report it in the app straight away with a photo; a fast in-app report is the only route the facts leave open, and it keeps a dated record of the problem.

Ways to save at Jahez

• Write down the receipt total before entering GOLD and compare after: with no published fee table, the before-and-after total is the only honest measure of a saving.
• GOLD appears on just 1 outside site with no end date, so if it fails, do not keep retrying variants; the code may simply be inactive.
• Use the per-order time estimate rather than the 30-minute average when timing a lunch break; busy hours can stretch delivery well beyond it.
• If you have Apple Pay set up, it is the one payment method Jahez names outright, so it is the safest choice when you are unsure what the app will accept.
• Before buying a MealPlanet meal plan through Jahez, check the plan length and renewal setting in the app, because neither is published on the website.

Questions shoppers ask