Store guide · read 9 November 2026

Level Shoes KSA: Delivery, Returns, Payment & Support

What are Level Shoes's delivery and returns terms in KSA?

Delivery is free from SAR 500, with a SAR 50 fee below that. Returns are accepted within 30 days.

Free delivery from	SAR 500
Delivery fee below that	SAR 50
Return window	30 days
Free returns	Yes
Cash on delivery	Yes
Tabby	Yes
Tamara	Yes
mada	Yes
Apple Pay	Yes
STC Pay / STC Bank	Not published
Delivery fee	KSA orders under SAR 500 pay SAR 50 shipping; free above that.
Delivery time	Riyadh: 2-hour delivery on selected items and same-day if ordered before 8 PM, plus scheduled next-day; rest of KSA: 2–4 business days.
Returns	Free scheduled returns within 30 days of delivery; no exchanges. Excluded: socks/stockings, e-gift cards, lotions, shoe care, personalised items, raffle sneakers and limited editions.
Cod refund	Cash on delivery is offered (local currency only); COD purchases are refunded as a Level Shoes e-gift card for online use.
Payment methods	KSA: Visa, Mastercard, Amex, mada, Apple Pay, Google Pay, Tamara, Tabby and cash on delivery.
Customer service	Phone +966 800 111 1364 (shown on the Saudi site).

Read from Level Shoes's own Saudi pages on 9 November 2026. Main source: levelshoes.com/terms-conditions plus 1 more page on the same site.

VAT: Prices on the Saudi site are shown in SAR; Level Shoes does not publish a separate VAT note in the facts we read, so treat the checkout total as the amount you pay. Guide
Returns and cancelling: Saudi e-commerce law lets you cancel within 7 days of receiving an unused item, with listed exceptions, and cancel for a full refund if delivery is more than 15 days late. Level Shoes's published return window: 30 days. Guide
Cash on delivery: Available; the fee is not published. Guide
Delivery: SAR 50 shipping under SAR 500, free above. Riyadh has 2-hour delivery on selected items and same-day before 8 PM; other cities take 2 to 4 business days. National Address guide
mada, Apple Pay, STC Pay: mada: yes, Apple Pay: yes, STC Pay: not stated Guide
Tabby and Tamara: Tabby and Tamara are both offered at checkout in KSA. Eligibility and instalment approval are decided by the provider, and Level Shoes does not publish separate rules for iqama holders. Who can use them · Guide
Is the store official?: We could not check the Saudi Business Center from outside KSA yet; you can search the store's name on the Center's platform yourself. How to check

Level Shoes codes and their status