Store guide · read
Namshi KSA: Delivery, Returns, Payment & Support
What are Namshi's delivery and returns terms in KSA?
Delivery is free from SAR 200, with a SAR 30 fee below that. Returns are accepted within 14 days.
| Free delivery from | SAR 200 |
|---|---|
| Delivery fee below that | SAR 30 |
| Return window | 14 days |
| Free returns | Not published |
| Cash on delivery | Yes, fee SAR 34 |
| Tabby | Yes |
| Tamara | Yes |
| mada | Not published |
| Apple Pay | Yes |
| STC Pay / STC Bank | Not published |
| Delivery fee | SAR 30 shipping charge on orders under SAR 200; free from SAR 200. |
| Express delivery | Same-day delivery SAR 24 for orders above SAR 350; next-day delivery SAR 18 for orders above SAR 200; choosing either waives the standard shipping fee. |
| Cash on delivery | Cash on delivery costs SAR 34; not available with 'Leave at my door' or locker delivery. |
| Returns | Return or exchange within 14 days of receipt; items must be unworn with all tags, and a missing or damaged security tag can cut the refund by up to 30%; beauty is non-returnable. |
| Payment methods | Credit/debit cards, Apple Pay, Tabby, Tamara, Namshi credit and cash on delivery in Saudi Arabia. |
| Customer service | KSA toll-free 800 2466 744, 7 AM–11 PM; email care@namshi.com. |
Read from Namshi's own Saudi pages on . Main source: help.namshi.com/portal/en/kb/articles/what-are-the-delivery-charges-and-the-minimum-order-value-for-free-services plus 4 more pages on the same site.