Store guide · read
Ounass KSA: Delivery, Returns, Payment & Support
What are Ounass's delivery and returns terms in KSA?
The store publishes no free-delivery threshold. Returns are accepted within 30 days.
| Free delivery from | Not published |
|---|---|
| Delivery fee below that | Not published |
| Return window | 30 days |
| Free returns | yes |
| Cash on delivery | Yes |
| Tabby | Yes |
| Tamara | Yes |
| mada | Not published |
| Apple Pay | Not published |
| STC Pay / STC Bank | Not published |
| Returns | Returns are accepted within 30 days of delivery at no cost and without a reason; refunds are issued after the returned items are approved. |
| Cash on delivery | Cash on delivery is capped at SAR 7,500 per order; COD orders are refunded as store credit only. |
| Instalments | For Saudi orders Tabby is available up to SAR 6,500 and Tamara up to SAR 5,000; refunds on these follow the provider's terms. |
| Preorder | Pre-order items cannot be paid by cash on delivery, PayPal, Tabby or Tamara, and their refunds are store credit. |
| Delivery fee note | A Saudi product page says shipping fees may apply on orders below SAR 1,000; the shipping page itself could not be read today. |
| Price match | Ounass Saudi has a price-match page. |
Read from Ounass's own Saudi pages on (some from search previews, because the store blocks direct reading). Main source: en-saudi.ounass.com/content/online-returns plus 5 more pages on the same site.