Store guide · read
Crocs KSA: Delivery, Returns, Payment & Support
What are Crocs's delivery and returns terms in KSA?
Delivery is free from SAR 0, with a SAR 0 fee below that. Returns are accepted within 14 days.
| Free delivery from | SAR 0 |
|---|---|
| Delivery fee below that | SAR 0 |
| Return window | 14 days |
| Free returns | Not published |
| Cash on delivery | Yes, fee SAR 30 |
| Tabby | Yes |
| Tamara | Yes |
| mada | Not published |
| Apple Pay | Yes |
| STC Pay / STC Bank | Not published |
| Delivery time | Shipping is free to Saudi Arabia; standard delivery usually takes 1-2 working days, longer for remote areas. |
| Cash on delivery | Cash on delivery is offered in Saudi Arabia with a SAR 30 handling fee. |
| Return window | Most items can be returned or exchanged within 14 days, unused with tags, packaging and the original invoice; promotional or discounted items are excluded. Returns go by courier pickup or to a Crocs store. |
| Exchanges | Exchanges are accepted within the same 14-day window, except on discounted items. |
| Refunds | Cash-on-delivery orders are refunded as one-time store credit valid for a year online; card, Tabby, Tamara and Apple Pay payments go back to the bank (stated as 7 to 7-10 working days on different pages). |
Read from Crocs's own Saudi pages on (some from search previews, because the store blocks direct reading). Main source: en-sa.crocsgulf.com/shipping-information plus 1 more page on the same site.
Crocs codes and their status
- CS6: 5% off