Store guide · read
Home Centre KSA: Delivery, Returns, Payment & Support
What are Home Centre's delivery and returns terms in KSA?
Delivery is free from SAR 250, with a SAR 18 fee below that. Returns are accepted within 14 days.
| Free delivery from | SAR 250 |
|---|---|
| Delivery fee below that | SAR 18 |
| Return window | 14 days |
| Free returns | Not published |
| Cash on delivery | Yes, fee SAR 18 |
| Tabby | Yes |
| Tamara | Not published |
| mada | Not published |
| Apple Pay | Not published |
| STC Pay / STC Bank | Not published |
| Delivery fee | Household items: free above SAR 250, otherwise SAR 18. Furniture: free above SAR 999, otherwise SAR 149; 2-day express furniture delivery costs SAR 250. |
| Delivery time | Household items ordered before 12pm arrive within 2 business days in Riyadh, Jeddah and Dammam and 4 business days elsewhere; furniture delivery is booked at a chosen date. |
| Cash-on-delivery fee | Cash on delivery carries an extra SAR 18 service charge. |
| Return window | Return within 14 days of delivery in original packaging. Not accepted: used, assembled or installed items (unless faulty), opened bedding, mattresses, towels and similar, and swaps for another colour or size (no exchange service). |
| Refund time | Card refunds take 4–15 days; cash-on-delivery orders are refunded by bank transfer (up to 14 business days, via 800-1234663) or a return voucher. |
| Payment methods | Saudi-issued or international Visa and Mastercard cards, cash on delivery, PayPal, gift cards, Shukran points (minimum 200) and Tabby. |
| Instalments | Card instalments with Bank AlJazira, SABB, Emirates NBD, Saudi Investment Bank, Riyad Bank and Alawwal. |
| Not covered by codes | Discount codes do not apply to Best Price, Must Have and non-Home Centre brand products. |
| Customer service | Customer support 800-123-HOME (800-1234663). |
Read from Home Centre's own Saudi pages on . Main source: helpsa.homecentre.com/en/support/solutions/articles/150000128609-will-i-be-charged-for-delivery- plus 5 more pages on the same site.