Store guide · read
iHerb KSA: Delivery, Returns, Payment & Support
What are iHerb's delivery and returns terms in KSA?
Delivery is free from SAR 150, with a SAR 30 fee below that. Returns are accepted within 30 days.
| Free delivery from | SAR 150 |
|---|---|
| Delivery fee below that | SAR 30 |
| Return window | 30 days |
| Free returns | With conditions |
| Cash on delivery | Not published |
| Tabby | Yes |
| Tamara | Yes |
| mada | Not published |
| Apple Pay | Yes |
| STC Pay / STC Bank | Not published |
| Free shipping | Free delivery over SAR 150 with Global Air with Tracking (marked limited time); over SAR 375 with climate-controlled Global Air. |
| Delivery fee | SAR 30 below SAR 150 (standard air); SAR 40 below SAR 375 (climate-controlled). |
| VAT and customs | The 15% VAT has been included in product prices since 18 Mar 2021. Since 6 Oct 2024 a ZATCA customs service fee is charged at checkout. All duties, taxes and import fees are collected at checkout, nothing is due on delivery. |
| Delivery time | Shipped by air from warehouses in the US or Saudi Arabia; the estimate is shown at checkout. |
| Limits | Food, vitamins and supplements: up to a three-month personal supply; non-food items and cosmetics: up to 20 pieces per order. Nutmeg, poppy seeds, alcohol-containing and pork products cannot be imported. |
| Returns | Most products 30 days from receipt, iHerb-brand products 90 days; approval is not automatic. For international returns the customer pays shipping and no prepaid label is given. |
| Payment methods | Tabby and Tamara are wired into the Saudi storefront; Apple Pay is supported in Saudi Arabia but not with mada cards. |
| Customer service | 24/7 support shown in the site header. |
Read from iHerb's own Saudi pages on (some from search previews, because the store blocks direct reading). Main source: sa.iherb.com/shipping/sa plus 2 more pages on the same site.