Store guide · read
noon KSA: Delivery, Returns, Payment & Support
What are noon's delivery and returns terms in KSA?
The store publishes no free-delivery threshold. No return window is published.
| Free delivery from | Not published |
|---|---|
| Delivery fee below that | Not published |
| Return window | Not published |
| Free returns | Not published |
| Cash on delivery | Yes, fee SAR 18 |
| Tabby | Not published |
| Tamara | Not published |
| mada | Not published |
| Apple Pay | Yes |
| STC Pay / STC Bank | Not published |
| Delivery fee | No fixed fee: the charge depends on the city, the delivery option and the time of the order, and checkout shows it before you pay. |
| Delivery options | Same-day, next-day, cash-on-delivery and bulky-item delivery; same-day and next-day are not offered in every area. |
| Cash on delivery | Cash on delivery costs SAR 18 per order in Saudi Arabia and is capped at SAR 6,500 per order; not available for lockers, gift addresses or some doorstep drops. |
| Payment methods | Visa, Mastercard and Amex cards, cash on delivery, Apple Pay in the app on supported devices, and noon Credits (can be combined with a card or cash). |
| Bank installments | 0% bank instalments for orders above SAR 1,000 with partner Saudi banks (SAB, Al Rajhi on some cards, Riyad Bank, Bank AlJazira, BSF, SAIB, ANB and others), usually over 3 or 6 months; not with cash on delivery. |
| Returns | The return window differs by product and is shown on each product page; items must be unused and in original packaging, and refunds go to the original payment method or the noon wallet. |
| Noon one | noon One costs SAR 29.99 a month with a 7-day free trial for new users; the Standard plan gives free noon Express delivery above SAR 50, and next-day delivery is free above SAR 50 and same-day above SAR 100 in selected areas. |
| Coupon cashback | Cashback from a coupon is added as noon Credits a few days after delivery, cannot be moved to a bank account, and each amount has its own expiry date. |
Read from noon's own Saudi pages on . Main source: help.noon.com/portal/en/kb/articles/delivery-fees-for-ksa-and-uae-24-7-2024 plus 6 more pages on the same site.