Store guide · read
The Body Shop KSA: Delivery, Returns, Payment & Support
What are The Body Shop's delivery and returns terms in KSA?
Delivery is free from SAR 149, with a SAR 20 fee below that. Returns are accepted within 7 days.
| Free delivery from | SAR 149 |
|---|---|
| Delivery fee below that | SAR 20 |
| Return window | 7 days |
| Free returns | With conditions |
| Cash on delivery | Not published |
| Tabby | Yes |
| Tamara | Not published |
| mada | Not published |
| Apple Pay | Not published |
| STC Pay / STC Bank | Not published |
| Coverage | This shop delivers only to cities in the Makkah, Madinah, Tabuk, Asir, Jizan, Najran and Baha provinces; orders for any other province are cancelled automatically. |
| Free delivery | Free delivery on orders above SAR 149; below that, standard delivery or click and collect costs SAR 20. |
| Delivery time | Standard delivery and click-and-collect orders take 3 to 7 working days; one order may arrive in several parcels. |
| Return window | Online orders can be returned within 7 days of receipt, unused and in the original box and packaging with the invoice; opened or tampered packaging is not accepted. Sale items can only be exchanged within the sale period. |
| Return shipping | The shop pays the return courier (Aramex collects) when you book the return from your account; delivery fees are deducted from the refund unless the item is faulty. |
| Refund time | Prepaid refunds take 10 to 14 working days after the quality check; click-and-collect orders can be returned in a shop for an instant cash refund. |
| Customer service | Customer service: 8001110140. The shop is run by Kamal Osman Jamjoom Trading Co., The Body Shop's authorised franchisee, in Jeddah. |
| Tabby | The shop's footer links to a Tabby FAQ. |
Read from The Body Shop's own Saudi pages on . Main source: west.thebodyshop.com.sa/en/pages/delivery-returns plus 1 more page on the same site.
The Body Shop codes and their status
- AC37: 10% off