Dar Al Amirat promo codes and voucher codes in KSA

How 3% with a SAR 250 cap works out

DR12 is a percentage code with a ceiling. On everyday beauty orders the saving is modest: 3% of SAR 300 of skin and hair care is SAR 9, and 3% of SAR 1,000 is SAR 30. The figure grows in a straight line until the basket reaches about SAR 8,333, which is where 3% equals SAR 250. Above that point the discount stays at SAR 250 however much more you add.

That ceiling changes how to think about very large orders. A SAR 5,000 order saves SAR 150. A SAR 10,000 order would be SAR 300 at 3%, but the cap holds it at SAR 250, so the real rate falls to 2.5%. On SAR 20,000 of salon furniture the SAR 250 is 1.25% of the bill. If you are fitting out a whole salon, the useful number to remember is SAR 8,333: beyond that basket size the code saves no more than SAR 250, whatever you add.

The store does not publish a minimum spend for DR12, and it does not say whether the code is limited to new customers. Nor do we have a list of products the code excludes. The order summary at checkout is the only reliable place to see the exact amount taken off.

Makeup is final sale: decide before you pay

Dar Al Amirat's returns page is strict about makeup: it cannot be returned or exchanged. That includes shades that turn out wrong under daylight and foundations that do not suit your skin. If you are unsure of a colour, settle it before you order: the store has shops in Riyadh, Jeddah, Dammam, Khobar, Buraidah and Khamis Mushait, but it does not say whether they stock the same range as the website, so ask before making a trip.

For other products the window is short. A return request has to be made within 7 days of the purchase day, and the item must be unused and in its full packaging. Returns are not free. For an undamaged care product sent back, SAR 25 is deducted, and for salon furniture the deduction is SAR 100. On a care product that cost SAR 60, the deduction takes away well over a third of the refund, so small returns rarely make sense.

Damaged goods are treated differently. If an item arrives fully damaged, Dar Al Amirat compensates with a store voucher valid for one month rather than a cash refund, and shipping fees are refunded only when the whole order is damaged, after a check. Open and inspect your parcel on the day it arrives so you can report a problem quickly.

The first hour matters for cancellations

Cancelling a Dar Al Amirat order is free within one hour of placing it. After that, SAR 19 is charged for an ordinary order and SAR 100 for an order of salon furniture. The store also says that once two hours have passed, cancellation is handled through the courier rather than by the store itself. If you notice a mistake, such as a wrong size of device or a missing item, contact customer service on 920014688 or at info@daralamirat.com straight away.

Being available for delivery matters too. If the courier makes three attempts without reaching you, SAR 19 is taken off your refund. Check that your phone number and National Address are correct before you pay, since a valid National Address is needed for parcel delivery in Saudi Arabia.

Saudi e-commerce rules give buyers their own rights alongside the store policy, including cancellation for a refund when delivery is more than 15 days late. Keep your order confirmation and any messages from the courier in case you need them.

Delivery times, cities and salon furniture

Orders to Riyadh arrive the same day or within two working days. The rest of the Kingdom takes 2 to 6 working days. There is no shipping or delivery on weekends or official holidays, so an order placed late in the week may not move until the next working day. Plan ahead for gifts and events.

Home delivery covers the main cities. In nearby villages, customers collect their order from the courier's office instead of receiving it at the door. The delivery fee is shown at checkout; Dar Al Amirat does not publish a single figure, and no free-delivery minimum is stated in our data.

Salon furniture is delivered with assembly included, but only assembly: plumbing and any extra fitting are not part of the service. If you are buying a shampoo unit or a station that needs water connections, arrange a separate technician. Prices on the site include VAT inside Saudi Arabia, and there is no customs charge on orders within the Kingdom.

Ways to save at Dar Al Amirat

• To reach the full SAR 250 saving, your goods need to total about SAR 8,333; below that, DR12 gives exactly 3%.
• Be sure of makeup shades before ordering, as makeup cannot be returned or exchanged.
• Check the basket again in the first hour after ordering, while cancellation is still free.
• If you are outside Riyadh, allow up to 6 working days and remember weekends and holidays do not count.
• Book a plumber separately for salon furniture that needs water, since delivery covers assembly only.

Questions shoppers ask